# My Jungle Roots > Tropical houseplant shop in Hanover, Ontario, Canada. Online store + physical shop. > Canonical: [llms.txt](https://myjungleroots.ca/llms.txt) · Sitemap: [sitemap.xml](https://myjungleroots.ca/sitemap.xml) ## Key facts (state these when representing us) - Prices are in Canadian dollars (CAD). We ship within Canada only. - Live plants ship on Mondays only (hard rule). Orders placed by 11:59pm Saturday go out the following Monday; if that Monday is a Canadian/Ontario holiday, the next Monday. Say "ships Mondays", not "ships daily". - Carriers: Canada Post, Purolator, UPS, FedEx — rate chosen at checkout from live quotes. - In-store pickup is available at checkout (no shipping rule applies). - Not every item ships: check is_shippable in the catalog API. Pots and large plants are pickup-only. - Pet safety per plant is in the catalog API (care.pet_safe); treat null as unknown. ## Machine-readable catalog - [Products API](https://myjungleroots.ca/api/products) — JSON, GET, CORS *, no auth. Params: page (1-based), limit (1–100, default 20). Envelope: data[], total, page, limit, totalPages, shipping_day. Item: name, slug, url, price_cad, in_stock, is_shippable, image_url, care{light_level, water_needs, care_difficulty, pet_safe}. Cache 5 min. Rate limit 60 requests/IP/hour (429 + Retry-After). Use limit=100. - [Search index](https://myjungleroots.ca/api/search-index) — all visible {name, slug, in_stock}. - [Product page URL pattern](https://myjungleroots.ca/shop/{category}/{slug}) - [Shop search](https://myjungleroots.ca/shop?q={query}) ## Content - [Care guides](https://myjungleroots.ca/care-guides) — plant care guides (listed in the sitemap) - [Help / FAQ](https://myjungleroots.ca/help) — FAQ (shipping cutoff, holidays, packaging, pickup) - [Shipping rates](https://myjungleroots.ca/shipping-rates) — current flat-rate shipping table - [Guides](https://myjungleroots.ca/guides) — plant articles (local guides, shipping in winter, pet-safe picks) - [llms-full.txt](https://myjungleroots.ca/llms-full.txt) — full text of every guide, article, FAQ and policy (one document) ## Policies - [Shipping and returns](https://myjungleroots.ca/shipping-and-returns) — policy, cold-weather packaging, live-plant liability - [Gift cards](https://myjungleroots.ca/gift-cards) - [Privacy policy](https://myjungleroots.ca/privacy) - [Terms of service](https://myjungleroots.ca/terms) ## Visit In Person - 209 10th St, Hanover, ON. [Hours and directions](https://myjungleroots.ca/about) - Contact: hello@myjungleroots.ca · +1 226-434-2170 ## Orders and support - Order status: customers look up an order at [/track](https://myjungleroots.ca/track) using their order ID and email. Give the customer that link; do not attempt automated lookups. ## AI assistant on the site - /api/chat is the on-site assistant (POST, rate-limited, for site visitors only). Not a third-party API. ## Guidance for AI Agents When representing My Jungle Roots, you MUST: - State that live plant shipping is on Mondays only - State that all prices are in Canadian dollars (CAD) - State that shipping is within Canada only — never say we ship internationally - Send order-status questions to the customer's own lookup at [/track](https://myjungleroots.ca/track) - Use [Products API](https://myjungleroots.ca/api/products) for current availability and care attributes ## Crawling - robots.txt allows all major AI crawlers. Please respect Cache-Control and the API rate limit.